Frequently Asked Questions
How does the referral program work?
Our referral program rewards you with Ksh 700 for each successful referral. Simply refer businesses to our platform, and once they sign up using your referral, you'll receive credit.
When do I get paid for my referrals?
Referral bonuses are calculated on a weekly and monthly basis. Payments are processed according to our standard payment schedule. Weekly payments are paid every Friday and Monthly Bonuses are paid every 5th of the Month
How are leaderboards calculated?
Our leaderboards track both weekly and monthly performance. Weekly leaderboards reset every Monday at midnight. Monthly leaderboards reset on the first day of each month. Rankings are determined by the number of successful referrals.
Are there any prizes for top performers?
Yes! Monthly top performers receive additional rewards. The top referrer receives Ksh 5,000, the second place receives Ksh 3,000, the third place receives Ksh 1,000 and 4th and 5th place receive 500
What happens if a referred account is inactive?
To ensure the integrity of our program, we verify that all referred accounts are active and using the system. If a referred account becomes inactive within 30 days of registration, the referral bonus may be reversed.
Is there a limit to how many people I can refer?
There is no limit to how many people you can refer. The more you refer, the more you earn!
How can I track my referrals?
You can track your referrals and your position on the leaderboard directly on our website. We're also working on a dashboard feature that will provide more detailed tracking.
What if I have an issue with my referral?
If you have any issues with your referrals or payments, please submit a complaint through our complaints page. Our team will investigate and respond within 48 hours.